Reference

Your terms before entering the lobby

Q: How do I ask for a correction to my records?

Contact live chat or email support@ligaciputra.click with your account ID, the record you want corrected, and proof such as a QRIS receipt or wallet screenshot. We will confirm what can be changed.

Clear account rules, wallet duties, and lobby conduct sit on one page so you know what applies before you open an account.

DANA wallet rulesOVO account checksGoPay withdrawal stepsQRIS receipt matching

Explore The Lobby Read FAQ

Your account terms before joining

liga ciputra Service availability depends on jurisdiction. Users are responsible for checking local law before access.

The terms explain how we accept your account request, verify wallet activity, handle game records, and decide when we may pause access. You agree to use one account, keep your login private, and provide matching details when a DANA, OVO, GoPay, or QRIS transfer needs a

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receipt check. We keep the wording practical: if you open Dragon Tiger, Rise of Apollo, UFC MMA, or any other room, the same account conduct and settlement rules apply. Access depends on local law, and you should only use our service where local law permits. If
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a term changes, we post the updated wording on this page and apply it to activity after the change.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP ROUTES

Get help with the terms

Questions about the Terms & Conditions should go to the channel that matches the issue. We separate wallet checks, account access, and wording questions so your message reaches the right desk. Keep your account ID, payment rail, transaction time in WIB, and screenshot ready before you contact us.

Team online

Live chat

Use the chat button inside your account from 09:00 to 23:00 WIB for urgent terms questions, including blocked login attempts, receipt matching, and rule wording linked to a current session.

Email desk

Send policy questions to [email protected] when you need a written reply about account duties, wallet records, cookie handling, or a term that affects your account history.

Account ticket

Open a ticket from Account > Help > Terms Request when your question needs a logged case, such as a name mismatch, duplicate account concern, or payout verification step.

ACCOUNT CARE

How we keep terms records clear

The Terms & Conditions only work if the records behind them are clear. We keep account actions, payment references, device sessions, cookie choices, and support requests tied to your account so we…

Account data

We ask for account details that match your wallet activity, then use those records to apply the terms on access, payment checks, session history, and contact with our support desk.

Cookie use

Cookies help us remember login state, language choice, and security signals. The terms explain that these files support account protection and do not replace the payment checks we run separately.

Security checks

If we see repeated failed logins, changed devices, or unusual wallet timing, we may pause account actions while support confirms the account holder and the term that applies.

Record retention

We keep payment receipts, chat transcripts, and session records for as long as needed to settle disputes, answer account questions, and meet duties that depend on local law.

Change requests

You can ask us to correct account details, update contact data, or explain a stored record. We may request a wallet screenshot or account ID before making the change.

Policy contact

For Terms & Conditions questions that need more than live chat, email [email protected] with your account ID, payment rail, and the exact term you want us to explain.

Questions about your terms

These answers cover the Terms & Conditions that affect your account, payments, access, records, and support requests. If your situation involves a recent DANA, OVO, GoPay, or QRIS transfer, include the receipt time in WIB when you contact us.

They apply when you open an account, log in, make a wallet transfer, enter a game room, contact support, or request a withdrawal. Continued use means you accept the current wording on this page.

Your account name, wallet reference, payment rail, and transaction time should match the record we receive. If DANA, OVO, GoPay, or QRIS details do not match, we may ask for a screenshot.

Yes. We may update wording for account security, payment handling, game settlement, cookie use, or support process changes. The updated terms apply after they appear on this page.

Before a withdrawal is sent, we check account ownership, wallet details, game records, and any open support case. If something does not match, the terms allow us to pause the request.

Our terms require one account per person. If multiple accounts appear linked by device, wallet, or contact details, we may hold activity while support asks for proof and explains the next step.

Access depends on local law, and you should only use the service where local law permits. If local rules affect your account, support can explain which term is being applied.

Contact live chat or email [email protected] with your account ID, the record you want corrected, and proof such as a QRIS receipt or wallet screenshot. We will confirm what can be changed.

Your terms before entering the lobby

Get help with the terms

Live chat

Email desk

Account ticket

How we keep terms records clear

Account data

Cookie use

Security checks

Record retention

Change requests

Policy contact

Questions about your terms

01 When do the Terms & Conditions apply to my account?

02 What details must match during account checks?

03 Can the Terms & Conditions change after I join?

04 How do these terms affect withdrawals?

05 What happens if I use more than one account?

06 How is local access handled in the terms?

07 How do I ask for a correction to my records?

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