Reference

Your Privacy Policy From Account Setup

liga ciputra puts privacy controls next to account setup, wallet checks for DANA, OVO, GoPay and QRIS, and device access records, so you can open your account with…

Account dataWallet recordsCookie choices
Explore The Lobby Read FAQ
liga ciputra Your Privacy Policy From Account Setup
CONTACT ROUTES

Privacy Help Through Clear Contact Paths

Privacy requests should not feel like a maze. We keep three contact paths active: live chat in the lobby footer, email at [email protected], and the Account > Security > Privacy Request form after login. Our care team handles these paths from 10:00 to 02:00 WIB every day, with identity checks before we disclose, change, or erase account data. If a request needs wallet matching, we may ask for the transaction reference shown by DANA, OVO, GoPay, or QRIS.

Team online

Live chat privacy desk

Open live chat from the lobby footer between 10:00 and 02:00 WIB. Tell us whether you need access, correction, cookie, or wallet-data help, and we will route the case to our privacy queue.

Email request trail

Send requests to [email protected] from the email linked to your account. Include your account ID and the device you used, such as Chrome on Android, so we can match records safely.

Account center message

Inside your profile, go to Account > Security > Privacy Request. That path keeps the message tied to your login session and helps us verify changes before we adjust retained account details.

DATA HANDLING

How We Protect Your Account Data

Clear records make account protection easier. Our Privacy Policy separates data into account details, wallet references, device logs, cookie choices, game-session records, and contact history, then sets a reason for each use.

Account records

Your profile data starts with the details you enter during registration, including username, email, phone number when provided, and account ID. We use those fields for login recovery, privacy responses, and security checks.

Wallet references

Payment records show the channel, transaction time, reference ID, and account match for DANA, OVO, GoPay, or QRIS. We use them to confirm wallet actions without collecting the full balance inside your app.

Device security

We record device type, browser, IP address, and login time to spot unusual access. If your session changes from Android Chrome to another device, extra checks can protect your stored profile.

Cookie controls

Cookies support login, language display, and lobby continuity for games like Dragon Tiger or Rocket Crash. You can clear cookies in your browser, and we will ask you to log in again afterward.

Retention timing

Retention follows the reason for each record, such as security, payments, support history, or legal claims. Access is limited to staff or service partners with a task, and internal logs track changes.

Change requests

Use Account > Security > Privacy Request when you want a copy, correction, or erasure check. We verify the request against your login, account ID, and recent wallet activity before action.

Privacy Questions Before You Join

These answers focus on privacy choices you may check before creating or continuing your account. They explain the data tied to login, wallet activity, cookies, device access, games such as Aviator or Fish Hunter, and support contact. If your case is more specific, send us the account ID through a listed channel and we will answer from the privacy queue.

We collect the details you submit, such as username, contact email, phone number when provided, login time, IP address, device type, and account actions. We use this data to create access, protect sessions, and answer privacy requests.

Wallet records are used to match deposits, verify withdrawals, investigate payment errors, and prevent account misuse. We store transaction references, timestamps, payment channel, and account links, not the full contents of your DANA, OVO, GoPay, or QRIS app.

Yes. Send the request through live chat, [email protected], or Account > Security > Privacy Request. We may ask you to confirm your login email, account ID, or latest wallet reference before we update the record.

Cookies help keep your session active, remember language and device settings, and understand which lobby areas you open, such as live casino, slots, or sportsbook. You can change browser cookie settings, though some login features may no longer work.

We compare the request channel with your account email, recent login details, and wallet reference when needed. For sensitive changes, we may ask you to log in again before we share or adjust profile records.

We keep account and wallet records only for business, security, dispute, and legal reasons, then remove or anonymise them when they are no longer needed. Some retention periods depend on payment and risk-control requirements.

Payment processors, hosting providers, analytics tools, fraud-check services, and customer-care systems may receive limited records needed for their work. We do not sell your profile to advertisers, and access is recorded internally.

Related Pages

liga ciputra Indonesia About Us Register liga ciputra Login liga ciputra Casino